Shipping & Delivery

We ship via DHL to all countries for free

Order processing time includes exclusive Djihan pieces made-to-order, handling, packaging and shipping and may take 1-3 weeks depending on the availability of stock.

For Domestic orders, packages are received within 1 business day after the merchandise is shipped.

For International orders, packages are received within 14 business days after the order is shipped.

Orders are processed Monday through Friday only. Orders are not processed on national holidays. All orders placed outside of this designated window will be processed the following business day.dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

You can track the status of your order on our website. If you have additional questions, please contact with your order number and we will be happy to assist you.

Yes. It will be delivered in our exclusive Djihan packaging and a certificate of authenticity will also be enclosed.


Duties, customs tariffs and VAT are set by the local government. The amount of applicable duty, tariff and tax will vary and will be provided upon Djihan’s acceptance and confirmation of your order.

Djihan is pleased to accept the following credit cards as convenient means of payment: Master Card and Visa.

No, orders must be paid in full via a single payment method.

No, once an order is placed, it is not possible to change the payment method.


Yes, prices are subject to change and are exclusive of taxes for international orders only.

Please consult Djihan sizing guide.

No, prices are the same for all sizes.

Our experienced specialists will help you choose the perfect item for you, or to gift. We welcome you to contact our Client Experience Team directly at or by Whatsapp +961 3 779 944 between the hours of 9:00am and 5:00pm Beirut Time, Monday through Friday.

Once an order has been accepted by Djihan, it cannot be canceled. If you need to change or modify your order, you can reach out to or by Whatsapp +961 3 779 944 for assistance within 24 hours of purchase.

Please consult our Return and Exchange Policy.

Please consult our Return and Exchange Policy.

Please consult our Return and Exchange Policy.

After Sales

We don’t provide any repair service.

Account Related

No, you have to create an account so as to place an order.

Please go to My Account Log in page where you will be able to create an account.

If you have forgotten your password, please click on the log-in section of the website and click on “Forgot your password?” We will send you password reset instructions by email. Please check your Spam folder if you do not receive this message.

To subscribe to our newsletter, please submit your email address to our Djihan List at the footer of this site. To unsubscribe, kindly follow the “unsubscribe” link found at the end of the email messages you have received.

Yes, all data and payment information submitted through our website is safely secured by SSL encryption. For further details regarding data usage, kindly refer to our Privacy Policy.

Customer Service

You can contact the Client Experience Team on Whatsapp +961 3 779 944 . Or you can email us at