Yes, Djihan Jewelry ships worldwide from our headquarters in Dubai.

Yes. We offer complimentary shipping on all orders over $500 USD, regardless of destination.

All items will ship within 5 days to 3 weeks from purchase.

You will receive two separate shipments — one with the in-stock pieces and a second with the pre-order items once they are ready.

Shipping is complimentary for both.

Customs duties and import taxes may apply depending on your country’s laws. These charges are the responsibility of the recipient.

We ensure proper documentation is included to facilitate a smooth delivery process.

Yes. You’ll receive an email with tracking information as soon as your order has been shipped.

We accept all major credit and debit cards, including Visa, Mastercard, and American Express.

We do not offer Cash on Delivery at this time. All orders must be paid in full at checkout to ensure a secure and seamless fulfillment process.

• In-stock items may be returned within 7 days of delivery if unworn, unused, and returned in original packaging.
• Pre-order and limited-edition items are final sale and non-refundable, except in the rare case of a manufacturing defect.

Please email us at hello@djihan.com within 7 days of receiving your order. We will provide instructions for return authorization.

Return shipping is the responsibility of the customer, unless the item is defective or an error occurred on our end.

Djihan Jewelry is crafted using 18k solid gold and ethically sourced precious and semi-precious stones.

Each piece is meticulously created by artisans, ensuring long-lasting brilliance and exceptional quality.

Yes. We are committed to responsible sourcing. All diamonds used in our jewelry are selected according to ethical and quality standards.

Yes. Every order is presented in our signature Djihan Jewelry box, making it perfect for gifting or personal keepsake.

You can reach us at hello@djihan.com or through our contact form on the website. We aim to respond within 1 business day.

Our team is available Monday to Friday, 9 AM – 6 PM (GMT+4).