Client care
Returns & Exchanges
Should your selection require a return or exchange, unworn pieces may be returned or exchanged within 14 days of delivery, in their original packaging. High Jewelry, Limited Edition and made-to-order pieces are final sale.
How it works
- 01Fill in the form with your order number and the email used at checkout.
- 02The Djihan team confirms your request by email.
- 03Return shipping is arranged with you by our Private Client Advisor - Shirley. Send the piece unworn, in its original packaging, with all certificates.
- 04Once inspected, your exchange is prepared or your refund is issued to your original payment method within 5 to 7 business days.
Limited Edition refers to pieces produced in a numbered or fixed run. For further questions, write to hello@djihan.com.